Privacy Policy
This privacy policy explains how I, Sophie Sheppard, owner of this website, use, collect and protect personal data and information that you provide when visiting this site.
By visiting this site you are accepting and consenting to the practices described in this policy. If you do not agree to the following policy, you may wish to stop using this website and/or from submitting any personal data to the site.
For the purposes of the Data Protection Act (DPA) 1998 and the General Data Protection Regulation (GDPR) 2018, the data controller is Sophie Sheppard. You may contact me at SophSheppard@proton.me or 07308 266769.
Users contacting this website and/or its owners do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use, as detailed in the GDPR 2018.
I use legitimate interests as my lawful basis for holding and using your personal information in this way when you visit my website.
Contact with me
When you email me, phone me or use the contact form on this website, I may collect, use and store the following types of personal data:
· Name
· Telephone number
· Email address
· Other information you have shared that is relevant to your referral
I use this information to understand your needs and provide you with a better service, and in particular for the following reasons:
· To contact you and assess your needs and suitability for counselling or psychotherapy
· To answer any questions you may have
· To arrange and send confirmation of your initial appointment
Your personal information is kept private and stored securely until a time it is no longer required or has no use, as detailed in the GDPR 2018. In the event that you do not wish to book an initial session, or contact me about something else, I will delete any email correspondence and any other stored personal data within a month after our last contact. Any personal data will not be disclosed, sold or distributed to third parties unless I have your permission. I may also be required to do so by law, for example in cases of safeguarding adults (adult protection), safeguarding children (child protection), offences involving children under the age of 18, terrorism, fraud and money laundering.
I cannot guarantee that the transmission of any personal data via the email, post or phone is 100% secure or encrypted, this means that personal data and information may be lost, corrupted, intercepted or accessed by other people during transmission.
Access to information
You may request details of personal information which we hold about you under the General Data Protection Regulation 2018 (GDPR), and you have the right to a copy of any personal data held. If you would like a copy of any stored personal information, please write contact the data controller at www.sophiesheppard.com
You will need to provide evidence of your identity, and I will send a copy of the information I have related to your personal data within one calendar month. Any access request may be subject to a fee of £10.
Amendments to this policy
I may amend and/or update this privacy policy from time to time without notice to you, in which case, I will publish the amended version on the website. You confirm that I shall not be liable to you or any third party for any changes made to this privacy policy. It is your responsibility to check this page from time to time to ensure that you are happy with any changes.